How Our Standalone ER Differs from a Hospital ER and Urgent Care

Life is anything but uneventful, and medical emergencies crop up at all hours of the day or night, forcing you to find the nearest medical facility that can provide you with the expert care you need, as quickly as possible. While hospital emergency rooms and urgent care centers fit the bill, they’re also cold and impersonal places that do little to provide you with the personalized care and comfort that go a long way in an emergency situation.

At Trusted ER, the goal at our three freestanding, 24-hour ERs is simple: To provide you and your family with exceptional, concierge-style care that goes above and beyond the traditional ER experience. To do this, we’re staffed with top quality medical providers, and we’re equipped with the latest technology to get to the bottom of your medical emergency in order to bring you relief as quickly as possible.

Here’s a look at how our standalone ERs are redefining emergency care, placing your comfort and care front and center.

Patient priority

The first thing we want to emphasize about our standalone ERs is that our team of experienced and knowledgeable healthcare providers considers every patient who walks through the doors as a top priority. From the moment you check in, we’re at your service, providing you with the medical care you need right away.

Hospitals are extraordinarily busy places, acting as veritable cities of medical care that handle everything from surgeries to routine testing. When you arrive with an urgent problem, you’re slotted into an enormous system, often forcing you to wait for your care.

At Trusted ER, our locations offer little-to-no wait times, 24 hours a day, seven days a week, because emergency care is our one and only mission.

For your comfort

An emergency medical situation is frightening enough without having to negotiate a busy and impersonal hospital or urgent care setting. From the easy parking to the comfortable reception area, Trusted ER provides an environment that caters to your care from start to finish. What little time you may spend in our waiting areas will be done in carefully curated environments where you and your family can feel comfortable.

Beyond the waiting areas, our examination rooms are top notch and designed to help put you at ease as we work diligently to get to the bottom of your medical issue.

Ultimately, we feel that by going the extra mile in ensuring your comfort, we can reduce the stress and worry that come with medical emergencies.

Under one roof

While making you comfortable is one of our top goals, providing the best medical care is even more important. Each of the Trusted ER locations features state-of-the-art diagnostic equipment to perform imaging tests, including X-rays, ultrasounds, and CT scans. And this equipment only serves our ER patients, unlike hospital environments where every department needs access to diagnostic imaging.

This means that we can diagnose you or your loved one far more quickly, with on-the-spot imaging that helps us identify your medical issue so you can get the treatment you need.

Each of our locations also houses labs where we can test blood and urine samples quickly to find the answers we need to get you on the road to better health.

Lastly, we want to make sure that we send you home with everything you need, which is why our freestanding ERs offer on-site pharmacies.

Going the extra mile

If you or a loved one has an emergency that requires you to stay with us for an extended amount of time, we offer observation suites for overnight or inpatient care for up to 23 hours. The comfortable suites feature fully-stocked refrigerators with drinks and snacks and are designed to keep you relaxed while we run tests or observe your medical situation more closely.

Should you need more advanced care, rest assured, we work with you to place you in the hospital you prefer or help you find one with the right specialists.

If you’d like to learn more about our standalone ERs, which cater to all patients under the age of 65, including children, please call one of our three locations in Dallas, Coppell, and Hurst, Texas.



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