Trusted ER

Trusted ER Emergency Room located in Coppell, Dallas, Hurst & Sherman, TX

About Our Facilities

Trusted ER, with locations in Dallas, Coppell, Hurst, Irving, and Sherman, Texas, is a highly attentive emergency center that provides exceptional care to every patient that walks through the door. The concierge-style emergency room practice ensures that someone is always available when patients need assistance, and the team goes above and beyond to ensure a fluid and comfortable patient experience that includes a much more comfortable examination room than what you would expect from a traditional emergency department.

The full-service, 24-hour, freestanding emergency practice can manage any urgent medical matter, including injuries, acute illnesses, women’s health, pain management, and respiratory conditions. The facility is equipped with radiology services and can complete X-rays, ultrasounds, and CT scans. Patients can also get medication at the on-site pharmacy while receiving care. Trusted ER also has an observation suite, equipped with a fully stocked refrigerator, for overnight or inpatient care for up to 23 hours.

Trusted ER has a high-end look and feel, but all are welcome. For exceptional emergency care from a team that makes patients feel welcome as soon as they walk through the door, call today or walk right in.

Trusted Pediatric Urgent Care – COMING SOON!

8200 N. MacArthur Blvd. Suite 200 Irving, TX 75063

CONCIERGE-LEVEL SERVICE 24/7 TRUSTED ER - AN EMERGENCY ROOM WITH SHORTER WAIT TIMES

TRUSTED ER COPPELL | TRUSTED ER HILLCREST | TRUSTED ER HURST |
TRUSTED ER TEXOMA | TRUSTED ER DALLAS |TRUSTED ER IRVING

WHERE ARE
WE LOCATED?

Coppell

Hillcrest

Hurst

Texoma

Dallas

Irving

WHAT IS THE
WAIT TIME?

On average less than five minutes from the moment you walk through our glass doors.

CAN WE ASSIST YOUR MEDICAL EMERGENCY?

Our emergency staff is equipped to handle any medical emergency within our high-tech facility–offering imaging and diagnostic equipment, including CT Scans, Ultrasound and X-Ray, plus a full-service laboratory.

YOUR MEDICAL CARE IS OUR PRIORITY AT TRUSTED ER

As a freestanding 24 Hour emergency room, Trusted ER has state of the art equipment and fully trained emergency medical staff ready to assist you and your loved ones 24 hours a day, seven days a week. Our compassionate staff strives to begin treating each patient within just a few minutes of arrival.

 
 

 

TRUSTED ER IS YOUR BEST EMERGENCY ROOM CHOICE

We know an unplanned visit to the emergency room is not the way anyone plans to spend their day. At Trusted ER, it is our goal to give you the best healthcare experience you have ever had – from start to finish. From the moment you walk through our doors, we want to make you feel special. Accidents happen. While we hope you won’t need to return, once you experience the Trusted ER difference, we are confident you will choose us to care for you and your family if another illness or emergency arises.

 

NO WAIT! Each of our patients is roomed and seen by our clinical team within a few minutes of arrival.

Every patient room is thoughtfully decorated to create a comfortable environment to help you feel less stressed and focus on getting better, faster.

Our transparent billing process is patient friendly with NO surprises. If you have a question about your bill or would like to know more about our fees in advance, please give us a call so we can help ease your mind.

 

All of the Trusted ER staff members go through our extensive customer service training program. Get ready to be astounded with our eagerness to make you feel like a part of our family.

Our board-certified physicians have over 156 years of combined experience and training. This ensures you will receive the highest quality of care, no matter your needs, every single time.

We go above and beyond to make sure all of your needs are taken care of – if there is anything you need during your time with us, please don’t hesitate to let us find a solution for you.

 

 

COMPREHENSIVE ER SERVICES WITH
STYLE AT TRUSTED ER

From the moment you walk into our stunning facility, it is our goal to make you feel special. Our glass doors swing open automatically, beckoning you into our beautiful lobby where our trained staff attends to your urgent needs. Your family and friends are invited to relax in our family room and enjoy a wide variety of complimentary amenities, all thoughtfully included to make their experience with us as outstanding as yours.

No matter the injury or illness, each member of our clinical and support teams is ready and equipped to provide you with the emergency care you deserve. Our emergency room features state-of-the-art imaging and diagnostic equipment, including a full clinical laboratory, X-ray, CT scanner, and an Ultrasound machine.

TRUSTED ER LOCATIONS

 

TRUSTED ER COPPELL

720 N Denton Tap Rd.
Coppell, Texas 75019

 

TRUSTED ER HILLCREST

6215 Hillcrest Avenue
Dallas, TX 75205

 

TRUSTED ER HURST

824 Airport Freeway
Hurst, TX 76054

 

TRUSTED ER TEXOMA

115 West Travis Street
Sherman, TX 75092

 

TRUSTED ER DALLAS

3607 Oak Lawn Ave Suite 100
Dallas, TX 75219

 

COPPELL

         

HILLCREST

         

HURST

         

 
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    BILLING INFO

    Just like we strive to individualize your care at all of our Trusted locations, we also work hard to negotiate every insurance claim on an individual basis. While we work as quickly as possible, being incredibly thorough takes time. We appreciate your patience. In the meantime, for any billing questions and/or concerns, we have a dedicated Director of Patient Advocacy here to help. Please contact Deanna Frawley directly at 214-536-4299 or dfrawley@tmcer.com to address any of your needs.

    Please be assured that we will work with your insurance provider to the fullest extent possible to cover the charges of your care. As per your agreement with your insurance provider, you may be responsible for applicable co-pays, insurance fees, and/or deductibles. However, we will not assign those patient responsibilities until we have fully completed our communication with your insurance provider.

How can we help you?

We understand that dealing with healthcare bills and your insurance company can be confusing and frustrating. We are always here to help you learn more about the process as well as answer any questions you may have from insurance claims to questions about your bill. Please contact our billing department toll-free at (817) 591-1577 or by email at billing@tmcer.com with any questions you may have. We truly look forward to serving you.

As a 24/7 Emergency Room, we have the flexibility to bill patients according to their level of treatment. What can you expect regarding cost? Because of lower overhead, our Emergency Room prices are often less than those of a traditional hospital-based ER—even though we have the same capabilities, equipment and experienced doctors and staff. And because insurance policies are so complicated, we always bill at in-network rates to help keep your out-of-pocket cost as low as possible.

 

Calculating your bill

Trusted ER (“TER”) is publishing its service fees to help our patients understand both their healthcare costs as well as what their health insurance company is required to cover. While TER is solely responsible for the fees appearing on its charge master, TER derives those fees from the licensed Emergency Room charge data it receives from Fair Health, Inc. (“Fair Health”).

Fair Health is an independent and neutral, national nonprofit organization. It is neither affiliated with nor controlled by healthcare insurance companies or healthcare providers. In fact, Fair Health was specifically created to increase transparency to consumers like you by providing nonbiased and accurate information regarding the cost of healthcare services you’d expect to find in your community. In fact, the Texas Department of Insurance recently selected FAIR Health to provide healthcare cost benchmarks data to support the state’s price transparency initiative. Fair Health can offer consumers this reliable information because each year, health insurers around the country send it over a billion healthcare bills which are added to its ever growing database of more than 25 billion healthcare claims. Fair Health maintains the accuracy of healthcare information by making its data specific to the geographical area where healthcare services are provided and by updating that geographically specific healthcare data twice a year.

While Fair Health retains all rights in and to the information in its healthcare database, AER utilizes that accurate and non-biased data to establish and regularly update its usual and customary charges so those charges always approximate the costs listed in the 80th percentile of Fair Health’s charge data. Fair Health’s healthcare information, including the data used by TER to develop its service fees, is publicly available to everyone at Fairhealthconsumer.org.

While Fair Health does not publish charge data for professional services rendered in an emergency room, TER utilizes the facility charge data that is published by Fair Health to establish it’s usual and customary professional service charges. This charge approximation is accomplished by attempting to employ the same methodology used by the Centers for Medicare and Medicaid Services (“CMS”) to determine reimbursement for professional services rendered to CMS patients.

 

In-network vs. out-of-network

Did you know that federal law requires all private insurance companies to reimburse Emergency Room visits at in-network rates—even if the facility is out-of-network? The purpose of this law is to prevent the loss of valuable time by a patient attempting to locate an in-network emergency facility simply to satisfy an insurance company restriction. So your insurance company cannot deny your Emergency Room claim or reimburse the facility fee at out-of-network rates. However, the treating physician may or may not be in your specific plan’s network, and therefore your insurance company may potentially reimburse out-of-network rates for the physician fee.

 

Using Insurance

We understand that dealing with a health insurance claim is often a frustrating experience. Understanding the process of medical billing and the details of your specific policy–individual and family benefits, co-pays, deductibles and co-insurance–can be rather confusing. Knowing the details of your specific policy can help you make informed decisions regarding your medical care.

Our friendly staff will gladly answer any questions you may have, clarify what you actually owe, and will work with you every step of the way to make the experience as easy and convenient as possible.

 

Other payment methods

For patients who do not have insurance or do not want to use it, we offer a substantial discount when payment is made in full at the time of service. Trusted ER accepts all major credit cards and can also arrange scheduled payment plans for patients needing additional consideration.

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Testimonials

Words from our patients

  • Google

    "Patient care is their number 1 priority. The facility is very clean & it doesn't feel like your typical hospital or emergency room."

    Kimberly P.
  • Google

    "Went here to get my finger checked out; it turned out to be a fracture. Everyone there was super nice, & I was in & out in about an hour!"

    Greg E.
  • Google

    "Spent time with my husband to explain the condition & how to treat it at home if it happened again as well as prevent it. Gave several options for treatment."

    Holly B.
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